ABSTRACT
Human-centred design is key to navigating how to best select and integrate digital media in exhibitions. Digital media provides a wealth of experiential possibilities for contemporary exhibition design. The rapid adoption of digital media in exhibitions plays up the explosion of visitor experiences available to cultural institutions and museums. The Anzac Memorial Hyde Park is one of the Australian institutions investing in technology as a way of reinterpreting the visitor experience. Digital media must be thoughtfully designed in relationship with the rest of the exhibition for meaningful and successful visitor engagement. Human-centred design requires constant feedback. Feedback and iteration allow designers the opportunity to explore ideas, make mistakes, solve problems and ultimately arrive at innovative technological solutions. By adopting human-centred methodologies such as research, interdisciplinary collaboration, feedback milestones and reflective practices throughout the design process, designers can better understand the museum visitor and create technological solutions to meet their needs.
