ABSTRACT
You decided to use the Pareto principle as you work to engage stakeholders on your program to build a new liquefied natural gas pipeline. Many residents in the area are concerned about it being so close to their homes. You have held meetings with the residents in the area and have pointed out that since the program uses state-of-the art technology, they really will not know it is there. Many remain skeptical and critical. You then decided to meet with them regularly to listen to their concerns and provide feedback to them. You did so because—
