ABSTRACT

Within the Acme Bearing Company, management uses the terms project management and program management interchangeably, and there is no consistency across programs. Furthermore, there is no executive support to facilitate issue resolution, no direction or leadership provided to program teams, and little control over work initiatives. As an external consultant, you have been asked to provide recommendations for improvement. You prepare a report with a prioritized list of actions for Acme management. Number one on your list is to establish—