ABSTRACT

In this chapter, the author discusses four observation roles (i.e., complete observer, observer-participant, participant-observer, complete participant) in terms of advantages and disadvantages including ethical consideration. Lee Strasberg describes actors training to concentrate on particulars of process that have become automatic, such as drinking beverage. Only in concentrating on each element of the habitual behavior can the actor master the subtleties of re-creating common behavior on stage. The ethical justification for an insider is based on the reality that our observation is doing what all members of organizations do, but simply doing it in a more systematic and planned manner. The observational ideal of “being a stranger” is of course most relevant to those studying an organization as an insider. So much is taken for granted that the reader may tend to overlook facets of culture. An end of the chapter, the author provides additional rehearsals aimed at helping the reader in observation process in general and note-taking process in particular.