ABSTRACT
This chapter explains practice questions to help readers hone their knowledge and test their skills. It provides all five of the program management domains: Strategic Program Management, Program Management Life Cycle, Benefits Management, Stakeholder Management, and Governance. Program Stakeholder Engagement Identifies and analyzes stakeholder needs and manages expectations and communications to foster stakeholder support. Stakeholder is an individual, group, or organization that is affected by or perceived to be affected by a decision, activity, or outcome of a project, program, or portfolio. Brainstorming is the technique used to identify stakeholders across the program life cycle. Meeting invitations, attendance, meeting minutes, and action items are the four items that should be logged concerning stakeholder engagement. Program managers review stakeholder metrics regularly to identify risks if stakeholders are not participating. Program stakeholder communications creates a bridge between diverse stakeholders with different cultural and organizational backgrounds, levels of expertise, perspectives, and interests.
