ABSTRACT
One common situation where people struggle is how to utilise business change management within projects. The project team began to meet a lot of resistance from users across the company, especially in the research and development teams. Organisations that struggle to realise the expected benefits of their changes, despite increasingly sophisticated project frameworks, are exploring its potential as the missing link to success. It is an exciting time to be working in business change. Job vacancies for business change managers are on the increase. The role itself is professionalising with representation from at least two global bodies, each of which has developed a change management body of knowledge. Organisational change is tough. It can be contentious, emotive, unpopular and sheer hard work. By its very nature, change often disturbs deep-rooted values and cultures. Research grants have decreased, due in part to increased competition from newer alternative energy companies. Fortisdown is therefore facing severe budget shortfalls over the next few years.
