ABSTRACT

The culture of an organization will guide the behaviors considered acceptable: Norms, language, communication style and modality, restrictions, prejudice, attire, body art and piercings, work hours, commitments, and accountabilities. Organizational culture can be nebulous when leaders fail to identify expectations or communicate these expectations clearly with staff. It is the responsibility of an organization’s highest leaders to create, communicate, practice and evolve the workplace culture. When a new leader enters an organization, they must clearly articulate their vision of what they want to achieve during their tenure or term. They will obviously look at how the organization operates and how goals will be achieved. Happy employees are those that feel the greatest connection to their purpose and can then contribute to the larger organizational goal. The culture of a department determines how and why things get done. It is the engine within an organization.