ABSTRACT
In the Medical Services Professionals (MSP) world, positions have changed and evolved with technology and other strong drivers for companies, not the least of which is the bottom line. MSP have probably seen companies disappear or merge, and many become more international in their focus, at least where personnel are concerned. Hearing the experiences of MSPs from across the country, one major conclusion, based upon evidence is clear. Healthcare professionals, to succeed, must adapt to change – changes in organization ownership, demographics, culture, departments, personnel, technologies, resources, practices, policies and protocol. MSPs serve in critical positions to ensure that the safety and care of patients are a priority and are the reason many MSPs work so hard to excel in their positions. What MSPs do matters. MSPs are the gatekeepers of patient safety! MSP will see the importance of academic, workplace and personal effectiveness assessments to their overall career success.
