ABSTRACT

The physical structure and appearance of the workplace determine how we function, how we communicate and collaborate, our motivation levels and company performance, but we often fail to recognize the vital connection between organizational culture and the work environment. Based on the authors’ first-hand experience of major change programmes, on studies of offices around the world, and on design management research at De Montfort University, Leicester, this book explains the underlying principles of office design and its effects on cultural change and performance. Part 1 analyses the context and environment of working life, the drivers of change and the barriers - organizational, psychological and structural - to better working practices. Part 2 explores how traditional structures can be rethought and adapted through the reorganization of the workplace and the removal of physical barriers to change. It identifies four typical and disturbingly familiar work environments - Monolith, Makeshift, Modernizer and Mould-Breaker - to help companies understand their current problems and how to solve them. Part 3 introduces six proven workplace layouts: Town Square, Village Neighbourhood, City in Miniature, Space-time Machine, The Campaign Room and the Club; and explains their relative benefits for companies’ different needs. These are brought to life with international case studies from the public and private sector which describe how leading organizations have benefited from improved working environments. New Workspace, New Culture is illustrated by the Financial Times cartoonist, Roger Beale. It also includes line drawings of office layouts, and photographs of some of the most productive working environments in the world. This book will help senior management and human resource specialists develop the way people work by changing the working environment. Also, designers, architects, and facility and property managers will find it a perceptive and logical guide to wha

chapter |3 pages

Introduction

part |2 pages

Part One Reviewing the context

chapter 1|4 pages

The change we face

chapter 2|5 pages

Adapting to survive

chapter 3|5 pages

Making the link

chapter 4|4 pages

An unholy alliance

chapter 5|5 pages

Searching for panaceas

chapter 6|7 pages

Real lives

chapter 7|5 pages

Who needs bureaucrats?

chapter 8|4 pages

Prising open government

chapter 9|1 pages

9 The nature of the challenge

part 46|2 pages

Part Two Rethinking the culture

chapter 11|6 pages

Human barriers to progress

chapter 12|7 pages

Structural barriers to progress

chapter 13|8 pages

New ways to work

chapter 14|2 pages

14 Responding to the challenge

part 78|2 pages

Part Three Redesigning the environment

chapter 15|4 pages

Plotting your moves

chapter 16|6 pages

Town square

chapter 17|7 pages

Village neighbourhoods

chapter 18|7 pages

City in miniature

chapter 20|6 pages

The campaign room

chapter 22|3 pages

Managing change