ABSTRACT

Too often professional staff are thrust into the role of manager without preparation or subsequent guidance over what becoming a manager entails. On Becoming a Manager is written by managers from a range of personal social services settings. It describes the transition from practice into this new world of management and includes advice, guidance and tips on a range of issues, including managing risk, change, conflict and resources. Alongside these are tools for managers which are particularly relevant in the context of Community Care and the Children Act 1989, such as budgeting, evaluating and empowerment through contracts. It is an essential reader for about to be, new and existing managers wishing to improve and consolidate their practice.

chapter |4 pages

Introduction

part 1|35 pages

Management in practice

chapter 1|5 pages

Making the transition to manager

chapter 2|6 pages

Making decisions effectively

chapter 3|13 pages

Resource management

chapter 4|9 pages

Managing conflict

part 2|47 pages

Reflections on practice

chapter 5|12 pages

The management of change

chapter 6|11 pages

Managing risk

chapter 7|8 pages

Building a culture

chapter 8|14 pages

Working with outside projects

part 3|55 pages

Some management tools

chapter 9|15 pages

Budgeting

chapter 10|12 pages

Creating an informative environment

chapter 11|10 pages

Monitoring and evaluation

chapter 12|8 pages

Empowerment through contracts