ABSTRACT

This book is for all those seeking to maximise the effectiveness of their professional relationships in order to reach the top of the property or construction industries. It is written to help young professionals at the early stages of their careers increase their understanding of others and to help more experienced practitioners gain additional skills on their way to the top.

It guides you through the intricate steps of professional relationship building – internally for positive staff relationships and proactive teams as well as externally for smooth project management, delivery and business development. It contains advice that all ambitious professionals will find helpful: strategies to help you make the most of your strengths and optimise any opportunities that may present themselves. It is generously sprinkled with cases studies, some of which will cover familiar territory, others will act as a useful warning.

Anyone choosing a career in the property and construction profession will benefit from reading this book. Whatever your level of seniority, the tips and tactics will help you to spot and avoid those slippery snakes and climb the ladders to the top.

part 1|51 pages

Self-management for People in Property

chapter 1|8 pages

Getting started

chapter 2|7 pages

Being effective

chapter 3|9 pages

Time management

chapter 4|14 pages

Stress management

chapter 5|9 pages

Problem solving

part 2|71 pages

Making Connection in the Property Profession

chapter 6|8 pages

Taking the plunge

chapter 7|14 pages

Communicating clearly

chapter 8|7 pages

Manners and mannerisms

chapter 9|23 pages

Matching technology to purpose

chapter 10|15 pages

Fit for purpose

part 3|42 pages

Keeping Other Property Professionals Happy

chapter 11|8 pages

Getting on in world of work

chapter 12|10 pages

Handling interruptions

chapter 13|11 pages

Dealing with divas

chapter 14|10 pages

Anger, frustration and other behaviour

part 4|64 pages

Managing Others in the Property Profession

chapter 15|7 pages

Working with others

chapter 16|18 pages

Managing other people

chapter 17|10 pages

Recruiting and selecting the right people

chapter 18|16 pages

Motivating the team

chapter 19|4 pages

Mentoring

chapter 20|6 pages

Changes and going forwar

part 5|47 pages

Appendix Case Studies

chapter |5 pages

Case Study 1 Managing project managers

chapter |7 pages

Case Study 2 Dealing with lay clients

chapter |3 pages

Case Study 3 Getting recognised

chapter |5 pages

Case Study 4 Getting things done

chapter |3 pages

Case Study 5 Making teams work

chapter |3 pages

Case Study 6 Talking technical

chapter |3 pages

Case Study 7 To email or not to email?

chapter |3 pages

Case Study 9 Why courtesy works