ABSTRACT

Hierarchical Task Analysis (HTA) is carried out by professionals who have to undertake a wide range of human factors and human resource design decisions. Using a wide range of industries and contexts to demonstrate the aplicability of HTA in various settings, the author has used straightforward and accessible case studies and examples for the reade

chapter |6 pages

Introduction

chapter 1|18 pages

Task Analysis, Concepts and Terminology

chapter 2|16 pages

HTA - a Task Analysis Framework

chapter 3|26 pages

Plans and Complexity

chapter 5|14 pages

Representing and Recording HTA

chapter 6|34 pages

Analysis of Tasks - Some Illustrations

chapter 8|18 pages

Teams and Jobs

chapter 9|22 pages

Information and Skill

chapter 10|20 pages

HTA and Training

chapter 11|14 pages

Designing Support Documentation

chapter 12|8 pages

Human Resource Management Issues

chapter 13|6 pages

Conclusions

chapter 14|15 pages

Notes and References