ABSTRACT

Connected Marketing is a business book about the state of the art in viral, buzz and word-of-mouth marketing. Written by 17 experts working at the cutting edge of viral, buzz and word-of-mouth marketing, Connected Marketing introduces the range of scalable, predictable and measurable solutions for driving business growth by stimulating positive brand talk between clients, customers and consumers.

Edited by marketing consultants Justin Kirby (Digital Media Communications) and Dr. Paul Marsden (Spheeris/London School of Economics), and with a foreword by Emanuel Rosen (author of the bestselling ‘Anatomy of Buzz’) Connected Marketing is a collaborative work written by 17 opinion-leading consultants and practitioners working at the cutting edge of viral, buzz and word of mouth marketing. Contributing authors to Connected Marketing are Stéphane Allard (Spheeris), Schuyler Brown (Buzz@Euro RSCG), Idil Cakim (Burson-Marsteller), Andrew Corcoran (Lincoln Business School), Steve Curran, (Pod Digital), Brad Ferguson (Informative), Justin Foxton (CommentUK), Graham Goodkind (Frank PR), Justin Kirby (Digital Media Communications), Paul Marsden (Spheeris), Liam Mulhall (Brewtopia), Greg Nyilasy (University of Georgia), Martin Oetting (ESCP-EAP European School of Management), Bernd Röthlingshöfer (Independent), Sven Rusticus (Icemedia), Pete Snyder (New Media Strategies) and Thomas Zorbach (vm-people).

Connected Marketing shows how businesses can harness connectivity between clients, customers and consumers as powerful marketing media for driving demand.

part |158 pages

Connected Marketing Practice

chapter |21 pages

Seed to spread

How seeding trials ignite epidemics of demand

chapter |12 pages

Brewing buzz

chapter |16 pages

Buzzworthy PR

chapter |20 pages

Viral marketing

chapter |12 pages

Online opinion leaders

A predictive guide for viral marketing campaigns

chapter |10 pages

Buzz monitoring

chapter |19 pages

Changing the game

part |116 pages

Connected Marketing Principles

chapter |24 pages

Word of mouth

What we really know – and what we don't

chapter |12 pages

Black buzz and red ink

The financial impact of negative consumer comments on US airlines

chapter |24 pages

Buzz marketing

The next chapter

chapter |8 pages

Conclusion

The future of connected marketing