ABSTRACT

Globalization is a pervasive feature of recent industrial and commercial developments, not least in the airline business with concomitant effects on human resource management. This book focuses on the organization and human resource changes that have taken place in the international airline industry in recent years. It provides an extensive analysis of airline organization and external relations, airline organization and internal relations, changes in industrial relations and human resource management and also, the integration of human resource management and other management functions. The authoritative second edition of an already established work that covers both theory and practice, this book will be of great interest to managers in all areas of the airline industry, as well as to students of air transport and personnel/human resource management.

part |2 pages

Part 1 Airline Organization and External Relations

part |2 pages

Part 2 Airline Organization and Internal Relations

chapter 5|10 pages

Theory of Airline Organization

chapter 6|12 pages

Elements of Airline Organization

part |2 pages

Part 3 Industrial Relations and Human Resource Management

chapter 7|20 pages

Industrial Relations

part |4 pages

Part 4 Human Resource Management and other Management Functions

chapter 9|9 pages

Finance and Human Resource Management

chapter 10|13 pages

Personnel Management