ABSTRACT

First Published in 2007. Routledge is an imprint of Taylor & Francis, an Informa company.

chapter 1|18 pages

What This Book Is About

chapter 2|12 pages

Performance Measurement and Benchmarking

chapter 4|20 pages

Internal Validity

chapter 5|30 pages

Randomized Field Experiments

chapter 6|28 pages

The Quasi Experiment

chapter 8|28 pages

Designing Useful Surveys for Evaluation

chapter 9|7 pages

Summing It Up: Meta-Analysis