ABSTRACT

Human resource management is experiencing profound change, new challenges, exciting accomplishments, and much uncertainity. The public service has moved away from the old days of "personnel management" concerned mostly with processing "personal action" paperwork, to a system where public employees are managed as human capital to get the work of the government done more effectively and efficiently. This volume brings together the latest thinking on human resource management in the public service, presented by distinguished thought leaders in the field. While it focuses primarily on federal government policies and practices, the principles, conclusions, and recommendations translate readily to state and local government, and to the private sector as well.

chapter 1|8 pages

An Overview

part |2 pages

Part 1. The Challenge Ahead

part |2 pages

Part 4. Innovation in Action

chapter 12|15 pages

Employee Retention and Engagement

part |2 pages

Part 7. Concluding Thoughts