ABSTRACT

This book discusses how people evaluate themselves, relate to others who give them feedback, and process information about others. It examines how feedback is given and received in teams and cross-cultural organizations, and explores the impact that feedback has on changing technologies.

chapter 1|8 pages

Introduction

part I|55 pages

Person Perception

chapter 2|12 pages

How and Why Feedback Works

chapter 3|15 pages

How People Evaluate Themselves

chapter 4|14 pages

Feedback Dynamics

chapter 5|12 pages

Processing Information About Others

part II|69 pages

Performance Evaluation Methods

chapter 6|17 pages

Performance Appraisals

chapter 7|20 pages

Multisource Feedback Methods

chapter 8|14 pages

The Usefulness of Multisource Feedback

part III|58 pages

Supporting the Use of Feedback