ABSTRACT
Researchers have revealed that real expertise, while applied to well-defined tasks with highly circumscribed contexts, often stretches beyond its routine boundaries. For example, a medical doctor may be called upon to diagnose a rare disease or perform emergency surgery outside his or her area of specialization because other experts are not availab
TABLE OF CONTENTS
part |1 pages
Part I: Overviews and Perspectives
part |1 pages
Part II: Making Sense of Things
part |1 pages
Part III: Tools for Thinking out of Context
part |1 pages
Part IV: Copying with Uncertainty in a Changing Workspace
part |1 pages
Part V: Teams Out of Context