ABSTRACT

Despite the significance and prevalence of errors in organizations, there has been no attempt within the field of Industrial and Organizational Psychology to create a single source summarizing what we know regarding errors in organizations and providing a focused effort toward identifying future directions of research. This volume answers that need and provides contributions by researchers who have conducted a considerable amount of research on errors occurring in the work context. Students, academics and practitioners in a wide range of disciplines, i.e., industrial organizational psychology, medicine, aviation, human factors and systems engineering, will find this book of interest.

chapter 1|43 pages

Errors, Error Taxonomies, Error Prevention, and Error Management

Laying the Groundwork for Discussing Errors in Organizations

chapter 2|21 pages

Learning through Errors in Training

chapter 5|29 pages

Collective Failure

The Emergence, Consequences, and Management of Errors in Teams

chapter 7|22 pages

Learning Domains

The Importance of Work Context in Organizational Learning From Error

chapter 9|20 pages

When Things Go Wrong

Failures as the Flip Side of Successes

chapter 10|28 pages

The Link Between Organizational Errors and Adverse Consequences

The Role of Error-Correcting and Error-Amplifying Feedback Processes

chapter 11|43 pages

Cultural Influences on Errors

Prevention, Detection, and Management

chapter 12|10 pages

A New Look at Errors

On Errors, Error Prevention, and Error Management in Organizations