ABSTRACT

When this book was originally published in 1988, this book was the first to include a large number of reports on British and US companies' experience with computers in company training in such areas as banking, finance, insurance, manufacturing, IT, the retail industry, transport, telecommunications and energy. It provided a critical analysis of the situation and discusses company experiences, development, testing and implementation as well as cost-effectiveness and future trends.

part One|28 pages

The Setting

chapter 1|8 pages

Company Training Needs

chapter 2|9 pages

Company Views of New Training Technology

chapter 3|9 pages

Company Strategies

part Two|43 pages

The Technology

chapter 4|8 pages

Authoring Tools

chapter 5|10 pages

Mainframe Systems

part Three|122 pages

Company Experience

chapter 7|23 pages

Banking, Finance and Insurance

chapter 8|22 pages

General Manufacturing

chapter 9|21 pages

Computers

chapter 10|14 pages

Retail Trade

chapter 11|24 pages

Transport

chapter 12|10 pages

Telecommunications

chapter 13|6 pages

Energy

part Four|39 pages

Issues

chapter 14|10 pages

Marketing and Adoption

chapter 15|10 pages

Development and Testing

chapter 16|7 pages

Implementation

chapter 17|10 pages

Evaluation of Costs and Benefits

part Five|33 pages

Trends

chapter 15|8 pages

Trends in Training

chapter 19|12 pages

Technological Trends

chapter 20|11 pages

Forecast to 2000 AD