ABSTRACT

Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in all organizations. It considers leading quality-related topics, such as unusual charts, supplier-organiza

chapter 1|16 pages

The Quality Revolution

chapter 2|44 pages

Traditional Quality Concepts

chapter 3|52 pages

Modern Concepts of Quality

chapter 5|38 pages

Tools of Quality

chapter 7|14 pages

Unusual Yet Powerful Tools Used in TQM

chapter 9|24 pages

Design of Experiments

chapter 10|40 pages

More Tools for Modern Quality

chapter 12|14 pages

Value Analysis

chapter 13|20 pages

Problem Solving

chapter 14|12 pages

Teams

chapter 15|14 pages

Meetings

chapter 16|16 pages

Project Management

chapter 17|50 pages

Training and the Learning Organization

chapter 18|22 pages

Planning for Quality

chapter 19|32 pages

Overview of Reliability

chapter 20|20 pages

Quality Awards