ABSTRACT

Organizational Behavior and Public Management reveals how organizational behavior enables managers to direct resources that advance the programs and policies of public and government. This edition offers a public sector perspective of core topics, such as communication, decision-making, leadership, management ethics, motivation, organizational change, participation and performance appraisal. Contemporary Psychology called this book "skillful and comprehensive…There is a need for a text like this…the device of juxtaposing theory and application is a sound one." The authors discuss such topics as communication, decision making, worker participation and total quality management, organizational change, management systems, information, computers and organization theory in public management.

chapter 2|30 pages

Approaches to Organization Theory

chapter 3|33 pages

Motivation in Organizations

chapter 4|34 pages

Leadership

chapter 5|37 pages

Role Behavior: Individuals and Groups

chapter 6|35 pages

Communication

chapter 7|38 pages

Decision-Making

chapter 9|21 pages

Organizational Change

chapter 10|25 pages

Management Systems

chapter 12|30 pages

Performance Appraisal

chapter 13|22 pages

Management Ethics