ABSTRACT
Offering strategies for a new generation of administrative systems, this book explores the impact of recent managerial reforms and shifting societal values on the stability, legitimacy, and progress of democratic governments. The chapters highlight innovations in consumer communication management and marketing, evolving methods of policy planning,
TABLE OF CONTENTS
chapter 3|26 pages
Toward More Democratic Governance: Modernizing the Administrative State in Australia, Canada, the United Kingdom, and the United States
Gerald E. Caiden and Naomi J. Caiden
chapter 7|20 pages
The Meaning of Work for Public-Sector Versus Private-Sector Employees
Raphael Snir and ltzhak Harpaz
chapter 9|26 pages
Public Administration-The New Generation: Management in High-Infonnation-Level Societies
Lynton K. Caldwell
chapter 12|16 pages
Some Organizational Learning About Change: Effective and Timely Change Are Not Oxymoronic in the Public Sector
Robert T. Golembiewski and Carl Miller
