ABSTRACT

Management Tasks Maintaining Lean Performance Teams Lean Performance teams are the gathering point for the process expert and customer Process Standards definition activities. There are two types of standards to complete. The first is process workflow standards, which are classic input-task-output flowcharts, historically derived from Taylor and the School of Scientific Management. The second is the process work instruction standard, derived from the initiators of Lean Production in their visual management attributes, but which is also very connected to the information technology system innovation school in that many implementation consultancies use them or something like them to document procedures during implementation. Several of the better ERP software vendors supply a set of system screen work instructions along with their training modules. Often, these are user maintainable. If your site is using a software enabler with this attribute, use it. Beware, however: the prepackaged processes that are also supplied by some vendors. Although a noble attempt, and if user-maintainable frequently handy, they are no substitute for conducting a business-specific (your business-specific) value-added process analysis in order to prepare for implementation.