ABSTRACT
Work organization refers to the way work processes are structured and managed, including scheduling, job design, interpersonal aspects, management style, organizational characteristics, and related topics. Healthy work organization is a logical outgrowth of work organization and represents the idea that (a) it should be possible to identify a set of job and organizational dimensions or factors that characterize the healthy organization, and (b) such workplaces should have safer, healthier, more productive workers, and superior profitability and market success. In most respects, the basic concept of healthy work organization falls within the scope of macroergonomics. Macroergonomics emphasizes a top-down sociotechnical systems approach to the overall design of organizations, work systems, jobs, and related human-environment interfaces (Hendrick 1991). Microergonomics, in contrast, focuses more on the immediate human-machine interface and the design of specific tasks, jobs, and workstations.
