ABSTRACT
We use appliances everyday to speed up routine chores. They include electric razors, coffeemakers, toasters, blenders, food mixers, microwave ovens, washers, and dryers. Even cell phones, personal digital assistants (PDAs), and laptop computers might fit into the appliance category. I will focus, however, on the more traditionally understood appliances in my observations for this chapter. Appliances occupy a unique place in design and development. First,
thousands or millions of each model are sold every year. They compete in an extraordinarily cost-sensitive environment, and yet consumers expect them to last 5-10 years. Larger appliances are expected to last even longer. Profit margins are very thin. Manufacturers look at every aspect of design
and production to cut costs-even to shaving pennies from the shipping container. This chapter will only introduce you to some of the ways consumer appliances are produced.
