ABSTRACT

Contents 1 Introduction .................................................................................... 44 2 Toward Defining Culture .................................................................45 3 Organizational Culture and Administrative Reform ....................... 46

3.1 The Hierarchy Culture and Traditional Bureaucracy .............48 3.2 The Clan Culture and Participative Management .................49 3.3 The Market Culture and New Public Management ...............50 3.4 The Adhocracy Culture and Citizen Governance ..................51 3.5 The Self-Organizing Culture and Communitarianism ..........52