Introduction

This introduction presents an overview of the key concepts discussed in the subsequent chapters of this book. The book addresses the role changes essential for Lean success and provides some application and transformation roadmap guidelines. It focuses on what can be considered the psychology of change, where topics such as influence, motivation, and resistance to change will be covered. The book reviews a few of the key systems, practices, and tools/techniques of Lean. Specific Lean implementation steps, timing, and methods may vary, but the principles are universal. Results from research studies and anecdotal evidence all generally agree that a majority of Lean transformations fail to meet expectations and achieve anticipated results. Lean transforms the workplace into one of participation, challenge, fulfillment, and even fun. These companies naturally become the employers of choice.