ABSTRACT

Every community has issues or opportunities that need to be addressed. The expert knowledge of community members could be the key to creating lasting change. By making community members into facilitators, Making Change: Facilitating Community Action suggests they can guide community members through the process of making change and to help them determine their goals and methods.

The aim of this book is to enable facilitators to identify concerns and address, enable and foster change at the local level through effective facilitation. This book follows a six-stage model for creating change. Beginning with issue awareness, it continues through getting to know the team they are working with, seeking information on the issue and community, through facilitating the planning and community development through evaluation. This book focuses on the human side of the change process while also teaching the practical skills necessary for individuals to reach their goal.

Making Change is for people interested in making change to improve their community, including students, community activists, local government and educational leaders.

part Stage 1|18 pages

Issue Awareness

chapter 1|7 pages

The Beginning

chapter 2|5 pages

Reflect, Observe and Wonder Abstract

chapter 3|4 pages

Detours

part Stage 2|37 pages

Getting to Know You

chapter 4|8 pages

Reflective Facilitation

chapter 5|7 pages

Calling the First and Subsequent Meetings

chapter 6|10 pages

Recruit and Retain Volunteers

chapter 7|4 pages

Clearing Mental Space for Facilitation

chapter 8|6 pages

Building Rapport and Unity

part Stage 3|94 pages

Information Seeking

chapter 9|8 pages

Mental Models and Frameworks

chapter 10|5 pages

Spectrum of Attitudes

chapter 11|8 pages

What’s Happening Now?

chapter 12|11 pages

Visioning

chapter 13|14 pages

Change Resistance and Readiness

chapter 14|12 pages

Wondering and Hypothesis Testing

chapter 15|7 pages

Planning Perspectives

chapter 16|6 pages

Force Field Analysis

Upsetting the Equilibrium

chapter 18|13 pages

Getting Grounded

Collecting Data Together

part Stage 4|105 pages

Facilitation of Planning

chapter 19|11 pages

Getting Started on Planning for Change

chapter 21|5 pages

Effective Learning Objectives

chapter 22|17 pages

No Tin Cups

Fundraising and Stewardship

chapter 23|9 pages

Building Alliances and Collaboration

chapter 24|11 pages

Choreography of Conversation

chapter 25|8 pages

Setting the Stage for Productive Meetings

chapter 26|7 pages

Listening Deeply

chapter 27|6 pages

Observing the Action

chapter 28|11 pages

Asking Good Questions

chapter 29|10 pages

Trouble on the Team

part Stage 5|69 pages

Community Development

chapter 30|12 pages

Choosing and Developing a Solution

chapter 31|12 pages

Communication

chapter 32|12 pages

Programs

chapter 33|8 pages

Policy Change

chapter 34|6 pages

Physical Environment

chapter 35|8 pages

Support

chapter 36|9 pages

Monitoring and Managing Change

part Stage 6|27 pages

Evaluation and Conclusion

chapter 37|10 pages

Leadership, Sustainability and Renewal

chapter 38|9 pages

Evaluation

chapter 39|6 pages

Disengagement

It’s Been Nice, but I Really Must Be Going