ABSTRACT
The model of Hersey & Blanchard falls under the heading of situational leadership. The starting point with the application of this model is the task maturity of the personnel. For this, the leader must first of all establish: which style of leadership suits him or her best, how many styles of leadership suit him or her and to what extent it is possible for him or her to adapt to the situation and the personnel under their leadership. Four styles of leadership arise: delegation, consultation, persuasion and instruction. The result that can be achieved is broad and supports the realisation of self-governing teams that work in a results-oriented fashion on the objectives of the enterprise. The qualities of the leader are often underestimated and adaptation to situations and personnel on the basis of a leadership style that is not one’s own can lead to a breach between manager and personnel.
