ABSTRACT
In the United States, the McDonald’s curriculum is eligible for 46 credits at most colleges. In England, McDonald’s trainees can earn credits toward a high school diploma. Training often begins at an elementary level, teaching basic literacy and mathematics skills before offering instruction in specific job skills. Performance in a training program is often used as a basis for career decisions about promotion, transfer, or dismissal—any technique that results in personnel decisions has the potential for discriminating against ethnic minority, female, older, or disabled employees. The more training opportunities a company offers, the more likely its employees are to believe that training is an important and relevant activity for their careers. On-the-job training is also used at the management level. Much managerial and executive training and development occurs through informal and unstructured on-the-job experiences.
