chapter  4
25 Pages

Housing Services and Staff in Other Areas

WithWilliam S. Pierce

In the previous chapter we discussed service areas that are considered "keys" to the library, along with their associated staff or work areas. These service areas, as previously stated, are those where the needs of most patrons are served; they should be close to the library's entrance/exit so that the traffic flow of most readers is kept as short as possible. Also, since most of the library's public service staff is needed to service these areas, concentrating them will often result in better staff utilization. Finally, the interrelationships of these critical services are so important that their concentration in one area will make provision of superior service much easier.