ABSTRACT

How to be a Manager: A Practical Guide to Tips and Techniques is a useful book designed to show you how to develop your managerial understanding and skills at whatever job level you presently hold. Written by an experienced top-level manager, this fast-paced guide teaches you how to excel at your current position while preparing to move into higher management responsibilities.

The book is organized so that each of the 18 chapters can be read and used for specific management tasks. However, each chapter builds on the understanding of overall management concepts so that by the end of the book, a broad array of management principles has been presented. The "what and why" of management principles is interwoven with techniques and specific examples of typical managerial problems. Recommendations for further reading are also incorporated so that this book can serve as the foundation for every professional's library of management lore. Whether ground-breaking entrepreneur or commercial manager directing 300 salesmen spread across the country, this book will show you the way to successful management.

chapter Chapter 1|10 pages

Time Banking

(The First Step Toward Becoming A Manager)

chapter Chapter 2|8 pages

Management Techniques

(I Never Knew Managing Was So Simple)

chapter Chapter 3|10 pages

Customer Satisfaction and Competitive Edge

(Satisfaction Guaranteed At A Price You Can Afford)

chapter Chapter 4|11 pages

People Development

(Be The Best You Can Be)

chapter Chapter 5|8 pages

Average Performers

(My Average Person Is Very Good)

chapter Chapter 6|6 pages

Discipline

(Expect To Be The Best; Work To Make It Happen)

chapter Chapter 7|6 pages

Presentations

(I Forgot To Think Like A Manager)

chapter Chapter 8|10 pages

Handling Authority

(Now I’m The Boss)

chapter Chapter 9|6 pages

Risk Versus Reward

(You Forgot To Tell Me This Could Happen)

chapter Chapter 10|6 pages

When Things Go Wrong

(Nobody Told Me There Would Be Days Like This)

chapter Chapter 11|9 pages

Dealing with Change

(Suddenly Nothing Will Ever Be The Same Again)

chapter Chapter 12|7 pages

Dealing with Stagnation

(I’m Dancing As Fast As I Can)

chapter Chapter 13|7 pages

Making Training Work

(Helping You To Be The Best)

chapter Chapter 14|7 pages

The Winning Edge in Negotiations

(Look For The Home Court Advantage)

chapter Chapter 15|8 pages

Strategic Future Vision

(I Had A Dream; And I Made It Come True)

chapter Chapter 16|4 pages

Integrity

(The Truth Is Mightier Than The Sword)

chapter Chapter 17|6 pages

The Ethics of Management

(No Person Or Corporation Is An Island)

chapter Chapter 18|5 pages

Summing it Up

(Characteristics Of A Good Manager)