ABSTRACT

The work is, frankly, shoddy. And the contractor has stopped taking your calls. Tim, your lawyer, says you can get another company in to rectify it. ‘And then what?’ you ask. ‘Presumably you kept back some of the money?’ asks Tim.

‘It was stage payments,’ you reply, ‘and so we’ve paid all but 10 per cent. And the cost of remediation could be half the original bill.’

‘And was no one watching the work?’ asks Tim. ‘Well we aren’t specialists in suspended ceilings and lighting circuits,’ you say, crossly.

‘I guess we’ve got to put this down to experience,’ says Tim. ‘Come and have a chat next time you want major works done.’ You leave his office, pondering where to put the departmental staff while the work is started all over again. What a shambles.