ABSTRACT

Your plant in Romania has suffered a big IT failure. ‘Does anyone know what systems those guys were using?’ you ask. ‘They’re a law unto themselves,’ your assistant says, with a shrug.

‘And why are their reports so vague, so lacking in numbers?’ you say. But your colleagues just look blank.

Maybe it’s time you got some better controls in place, with everyone using one system. At least you’d know what was going on.