ABSTRACT

The selling of knowledge can certainly be considered as a “knowledge industry.” In fact, the selling of knowledge has been on-going for many years. Even the deceitful selling of knowledge from one country’s intelligence agency to another can be part of this knowledge industry as well. Knowledge is also sold as “how to” books, seminars, and courses. Creation of new opportunities for firms to construct customer knowledge repositories and other companies to develop, market, and sell “packaged” knowledge bases will be part of the growth in this knowledge industry. Knowledge reuse provides for the capture and reapplication of knowledge artifacts. Knowledge artifacts include episodes in memory, stories, relationships, experiences, rules of thumb, and other forms of knowledge acquired by individuals or groups. The knowledge organization will evolve from today’s corporate structures into being an organization that leverages its intellectual capital.