ABSTRACT
In this chapter, the authors discuss how to organize and represent knowledge in form from which it can be stored and easily retrieved. In the knowledge management process, this is Store stage. Inputs consist of human knowledge and models; physical sensors, signals, and images; as well as pre-processed data, text, information, and knowledge. These inputs are detected and collected by organizational “sensors.” Expertise applies knowledge and heuristics appropriately and efficiently to achieve fast and accurate performance under resource constraints. Experts are also able to explain, justify, and summarize their results and reasoning process. Minsky, M. believes that the mind employs many approaches to thinking and thus to representing and organizing differing kinds of knowledge. He argues persuasively that there is no Holy Grail; no single representation that is best for all types of knowledge domains. Knowledge structures are passive: they organize and store the knowledge into predetermined structures. Reasoning mechanisms are active: they manipulate the structures to produce useful outputs.
