ABSTRACT

Based on a case study of leadership communication in a time of organizational change, this book gives new leaders insights into the tools and skills needed to become effective, motivating communicators in their leadership careers.

 

Taking a holistic approach to communication and leadership, the book argues that employees buy in to change when they collectively feel engaged in meaningful work that will enrich the lives of customers, employees, and investors. Based on ethnographic research, it approaches the topic through an absorbing fiction-like retelling of an organization’s successful navigation of change against the backdrop of the 2007 mortgage crisis. In doing so, it establishes a framework for leaders to understand the principles behind how and why buy-in is generated in organizations. This unique approach allows readers to visualize leadership communication principles in practice.

 

Fostering Employee Buy-in is ideal as a supplementary text in introductory leadership communication, management, and business courses or as a text for new leaders interested in inspiring organizational change.

part I|26 pages

Setting the Scene

chapter 1|24 pages

Success Runs Through the Customer

part II|69 pages

One Road; Three Milestones

chapter 2|20 pages

Friction Creates the Pearl

chapter 3|24 pages

Knowing Is Doing

chapter 4|21 pages

I Got Your Back

part III|72 pages

The Essentials of Leadership

chapter 5|19 pages

Where Are We Headed?

chapter 6|18 pages

Culture is the Pearl

chapter 7|16 pages

Real Change is in Renewal

chapter 8|17 pages

Learning to Learn

part IV|92 pages

The Tools for Crafting Leadership That Thrives

chapter 9|21 pages

Communication Strategy

chapter 10|18 pages

Communication Execution

chapter 11|18 pages

Uncommon Sense

chapter 12|17 pages

Innovation

chapter 13|16 pages

Smooth Operations

part V|4 pages

Conclusion

chapter 14|2 pages

Making It Happen