ABSTRACT

This book explores a wide range of methodological approaches to examining various forms of workplace physical environments. It focuses on pressing questions regarding the relationship between the spatial component of the workplace, including its progressive hybridisation with other physical and virtual places, and its users, be they public organisations, private companies, or start-up businesses and solopreneurs.

International contributors address a range of methods that are applicable both in research and practice to confront the most cutting-edge workplace-related issues. The assumption is that work has been changing, thanks to the virtualisation of many activities, and that homeworking and hybrid working modes are expected to increase significantly after Covid-19. Thus, spaces hosting work need to adapt accordingly. Researchers and practitioners have been struggling to determine how much space will be needed by companies, what kind of space will better host different work activities, which workers are more suited for working from home, and which instead are more productive if they have an office-based working arrangement. The necessary evolution of the office should follow evidence-based decisions on the abovementioned matters, which are only possible through rigorous investigations. This volume aims to support these investigations, which call for inventive applications of qualitative and quantitative methodologies. By doing so the book will encourage solid practices and thorough research agendas in workplace design, management, and use.

Contributions come from different disciplines, including facilities management, real estate management, psychology, design, architecture, sociology, and organisation studies. Chapters highlight the importance of appropriate methodologies, borrowed from different fields, in addressing contemporary questions and developments in workplaces. By analysing the challenges and opportunities for conducting rigorous research in different workplace settings, this book will be critical reading for both academics and students, as well as for decision-makers and professionals who deal with workplace design and management.

The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license.

chapter 1|17 pages

Outlook

Collecting methods for transdisciplinary workplace research and management
Size: 0.46 MB

chapter 2|18 pages

Workplace autoethnography

Exploring the place through aspects of the self
Size: 0.47 MB

chapter 3|18 pages

Affective ethnography

Interpreting body language in the workplace fieldwork
Size: 0.47 MB

chapter 4|16 pages

Digital ethnography

Understanding platform labour from within
Size: 0.61 MB

chapter 5|12 pages

Critical discourse analysis

Studying the symbolic aspects of workplaces
Size: 0.54 MB

chapter 6|13 pages

Diary studies

Capturing real-time experiences in the workplace
Size: 0.52 MB

chapter 7|13 pages

Cluster analysis

Grouping workers by work location choice
Size: 0.54 MB

chapter 8|15 pages

Stated choice experiments

Identifying workplace preferences and behaviours
Size: 0.62 MB

chapter 9|21 pages

Delphi method

Reaching consensus on workplace performance
Size: 1.03 MB

chapter 10|14 pages

Social network analysis

Studying social interactions and relations in the workplace
Size: 0.68 MB

chapter 11|10 pages

Surveys

Gathering data for workplace post-occupancy evaluation
Size: 0.41 MB

chapter 12|13 pages

Space syntax

Examining human-workplace behavior through isovists and shortest paths
Size: 1.03 MB

chapter 13|15 pages

Journey mapping

Describing the spatial experience of workplace users
Size: 0.93 MB

chapter 14|10 pages

Compendium

Choosing methods for workplace research and management
Size: 0.70 MB

chapter 15|4 pages

Wind-up

On methodological takeaways and the importance of workplace research
Size: 0.32 MB