ABSTRACT

A hybrid methodology, Lean Six Sigma (LSS) is designed to accommodate global challenges and constraints by capitalizing on Six Sigma and Lean Thinking. LSS incorporates best practices from programs such as the International Organization for Standardization (ISO), Capability Maturity Model, and Total Quality Management.

International LSS practitioners must understand the dynamics of LSS, along with its cultural aspects and regulations. Lean Six Sigma: International Standards and Global Guidelines provides this understanding.

This book assumes that the overall goal of operational excellence is to ensure that organizational tasks and activities are being performed to the best of their process capabilities. It defines continuous improvement as activities that support and empower environments to make flexible decisions that lead to ongoing improvement and effectiveness. Coverage includes:

  • New global LSS standards
  • International implementation of process improvement programs
  • New international LSS applications
  • International LSS areas of competency

This book defines many of the terms popularized by process improvement programs, such as center of excellence and business transformation. It documents these practices and explains how to perform future activities in accordance with the recorded practices. Exploring international approaches to LSS, it details the new ISO Standard for Six Sigma and also addresses the role of project management in LSS.

Illustrating the synergies between Lean and Six Sigma and how they partner with other process improvement programs and initiatives, this book is an ideal study guide for those preparing to take the LSS Black Belt certification exam.

This third edition covers important updates, such as:

  • How innovation is being integrated
  • The way in which Lean leadership is now being accomplished globally
  • Newer case studies with specific attention to how Lean and Six Sigma are being monitored in healthcare and government
  • Highlighting updated successes and the consideration of diversity and equity issues as they relate to LSS

part I|38 pages

New Global Standards

chapter Chapter 1|13 pages

ISO 13053 International Standard for Six Sigma

chapter Chapter 2|14 pages

Lean Project Management

chapter Chapter 3|9 pages

Lean Government in the United States

part II|98 pages

Lean Six Sigma, Operational Excellence, and Continuous Improvement

chapter Chapter 4|5 pages

Core Knowledge

chapter Chapter 5|6 pages

Lean Six Sigma Basics

chapter Chapter 6|13 pages

Analytical Problem-Solving Tools

chapter Chapter 7|6 pages

DMAIC Basics

chapter Chapter 8|11 pages

Define

chapter Chapter 9|13 pages

Measure

chapter Chapter 10|14 pages

Analyze

chapter Chapter 11|8 pages

Improve

chapter Chapter 12|11 pages

Control

chapter Chapter 13|7 pages

Summary of DMAIC

part III|49 pages

International Implementation of Process Improvement Programs

chapter Chapter 14|8 pages

Additional Lean Six Sigma Tools

chapter Chapter 15|5 pages

Quick Start Guide

chapter Chapter 16|11 pages

Leadership Challenge

chapter Chapter 17|14 pages

Change Management

chapter Chapter 18|9 pages

Training Modules

Using Instructional Systems Design for Lean Six Sigma Training

part IV|34 pages

Lean Six Sigma Applications

chapter Chapter 19|5 pages

Lean Six Sigma in Healthcare

Medical Facilities

chapter Chapter 20|5 pages

Lean Six Sigma and the Medical Device Industry

chapter Chapter 21|8 pages

From Efficiency to Intelligence

Unleashing the Power of Lean Six Sigma in AI

chapter Chapter 22|14 pages

Lean Six Sigma in Innovative Thinking and Design