ABSTRACT

The principles of sound human resource management are generally understood, but too often practitioners believe the same policies and programs will work in all contexts. The effectiveness of any system is highly dependent on the context within which it must function. And due to globalization and increased workforce diversity, the contexts across and even within organizations have become more varied.

The Most Important Asset is a story about new graduates entering the human resources field, encountering and dealing with workforce management challenges and issues and developing their own professional competence through experience. Principles are presented and alternative solutions to problems are explored, providing the reader with a roadmap for analyzing situations and making decisions as to how to act. Placing the characters in different types of organizations provides insights into how different contexts call for different strategies. Alternative strategies for staffing an organization, developing its people, defining, measuring and rewarding performance are used to illustrate how what is done should be compatible with the mission, culture, organizational strategy, and internal and external realities.

chapter 1|5 pages

Preparing for the real world

chapter 2|14 pages

Entering the real world

chapter 3|8 pages

Making sense of the real world

chapter 4|12 pages

Assessing organizational context

chapter 5|6 pages

Facing a down economy

chapter 6|13 pages

Evaluating alternative HR strategies

chapter 7|6 pages

Learning from others

chapter 8|8 pages

Expanding horizons

chapter 9|5 pages

You win some, you lose some

chapter 10|5 pages

Considering new career frontiers

chapter 11|5 pages

Life in the (not so?) real world

chapter 12|6 pages

Stepping into new roles

chapter 13|4 pages

New challenges in new roles

chapter 14|4 pages

Learning the value of applied research

chapter 15|13 pages

Recognizing that HR is everyone’s job

chapter 16|5 pages

The five-year reunion

chapter 17|5 pages

Want to trade jobs?

chapter 18|13 pages

Educating students and practitioners

chapter 19|6 pages

The “doing HR better” dialogue

chapter 20|2 pages

Transformation at the not-for-profit

chapter 21|5 pages

Opportunity knocks

chapter 22|3 pages

Work–life balance becomes a focus

chapter 23|5 pages

Staffing the multinational

chapter 24|6 pages

Let’s buy something

chapter 26|9 pages

The merger materializes

chapter 27|14 pages

Improving HR service levels and productivity

chapter 28|3 pages

You can look too good

chapter 29|19 pages

Reconciling research and practice

chapter 30|4 pages

The ten-year reunion

chapter 31|13 pages

Let’s be strategic

chapter 32|6 pages

Motivating and rewarding sales personnel

chapter 33|10 pages

Defining core capabilities

chapter 34|12 pages

Evaluating executive compensation strategy

chapter 35|7 pages

Formulating a global workforce strategy

chapter 36|13 pages

Focusing the professional practice

chapter 37|8 pages

Compensation

Can it be a satisfier?

chapter 38|14 pages

Reflections on careers

chapter 39|3 pages

The twentieth reunion