ABSTRACT

Experiences of Health Workers in the COVID-19 Pandemic shares the stories of frontline health workers—told in their own words—during the second wave of COVID-19 in Australia. The book records the complex emotions healthcare workers experienced as the pandemic unfolded, and the challenges they faced in caring for themselves, their families, and their patients. The book shares their insights on what we can learn from the pandemic to strengthen our health system and prepare for future crises.

The book draws on over 9,000 responses to a survey examining the psychological, occupational, and social impact of the COVID-19 pandemic on frontline health workers. Survey participants came from all areas of the health sector, from intensive care doctors to hospital cleaners to aged care nurses, and from large metropolitan hospitals to rural primary care practices. The authors organise these free-text responses thematically, creating a shared narrative of health workers experiences. Each chapter is prefaced by a brief commentary that provides context and introduces the the themes that emerged from the survey.

This book offers a unique historical record of the experiences of thousands of healthcare workers at the height of the second wave of the pandemic and will be of great interest to anyone interested in the experiences of healthcare workers, and the psychological, organisational, healthcare policy, and social challenges of the COVID-19 pandemic.

chapter 1|4 pages

Introduction

chapter 2|17 pages

A roller-coaster of mood and meaning

chapter 3|12 pages

Pervasive, precarious, and perilous

chapter 4|13 pages

Self-care struggles and strategies

chapter 5|13 pages

The impossible juggle of work and care

chapter 6|14 pages

Missing the human connection

chapter 7|17 pages

Dispensable and disillusioned

chapter 8|17 pages

Overwork, burnout, and resignation

chapter 9|17 pages

Leadership and teams

chapter 10|13 pages

Communication and understanding

chapter 11|15 pages

Feeling valued and appreciated

chapter 12|13 pages

Showing up all the cracks

chapter 13|14 pages

Not able to hug a dying patient

chapter 14|16 pages

Supporting emotional wellbeing

chapter 15|10 pages

Purpose, compassion, and gratitude

chapter 16|11 pages

Looking back, looking forwards

chapter |3 pages

Postscript

To whoever is reading this