ABSTRACT

eMarketing, 9th edition, equips students with the solid foundation in digital marketing required to excel in practice and "think like a marketer".

The book connects digital marketing topics with the traditional marketing framework, making it easier for students to grasp the concepts and strategies involved in developing a digital marketing plan. With a strategic approach that focuses on performance metrics and monitoring, it is a highly practical book. The 9th edition has been fully updated to include the most cutting-edge trends and topics, including SEO, customer experience, digital media consumption, analytics, big data and AI, and diversity and ethics. Case studies and examples have been updated across the book to demonstrate marketing practice in real organizations globally. Pedagogical features support the theoretical foundation throughout, incorporating "success stories" and "let’s get technical" boxes, as well as activities at the end of each chapter, to aid students in their understanding of, and ability to execute, successful digital marketing strategies.

Highly regarded and comprehensive, this textbook is core reading for undergraduate students studying digital marketing and digital business. Online resources include PowerPoint slides and a test bank.

part I|71 pages

Digital Marketing in Context

chapter Chapter 1|27 pages

Past, Present, and Future

chapter Chapter 3|16 pages

The Digital Marketing Plan

part II|49 pages

Digital Marketing Environment

chapter Chapter 4|23 pages

Global Digital Marketing 3.0

chapter Chapter 5|24 pages

Ethical and Legal Issues

part III|75 pages

Digital Marketing Strategy

chapter Chapter 6|34 pages

Digital Marketing Research

chapter Chapter 7|13 pages

Consumer Behavior Online

part IV|204 pages

Digital Marketing Management

chapter Chapter 9|23 pages

Product

The Online Offer

chapter Chapter 10|23 pages

Price

The Online Value

chapter Chapter 11|30 pages

The Internet for Distribution

chapter Chapter 12|41 pages

Digital Marketing Communication

Owned Media

chapter Chapter 13|24 pages

Digital Marketing Communication

Paid Media

chapter Chapter 14|28 pages

Digital Marketing Communication

Earned Media

chapter Chapter 15|33 pages

Customer Relationship Management