ABSTRACT
HIT or Miss for Student: Lessons Learned from Health Information Technology Projects presents and dissects a wide variety of HIT failures so that the students can understand in each case what went wrong and why and how to avoid such problems, without focusing on the involvement of specific people, organizations, or vendors. The lessons may be applied to future and existing projects, or used to understand why a previous project failed. The student also learns how common causes of failure affect different kinds of HIT projects and with different results.
Cases are organized by the type of focus (hospital care, ambulatory care, and community). Each case provides analysis by an author who was involved in the project plus the insight of an HIT expert. This book presents a model to discuss HIT failures in a safe and protected manner, providing an opportunity to focus on the lessons offered by a failed initiative as opposed to worrying about potential retribution for exposing a project as having failed. Access expert insight into key obstacles that must be overcome to leverage IT and transform healthcare.
Each de-identified case study includes an analysis by a group of industry experts along with a counter analysis. Cases include a list of key words and are categorized by project (e.g. CPOE, business intelligence). Each chapter or case contains test questions and study suggestions for the student. Answers are provided as an appendix to the book. Whether you’re a graduate student in a health administration or health IT program or attending training sessions sponsored by their healthcare organization, this valuable resource for all who want to understand the dynamics of HIT projects and why some fail and others succeed.
TABLE OF CONTENTS
section Section I|122 pages
Hospital Care Focus
chapter Chapter 1|3 pages
Build It with Them, Make It Mandatory, and They Will Come: Implementing CPOE
chapter Chapter 4|4 pages
Hospital Objectives versus Project Timelines: An Electronic Medication Administration Record
chapter Chapter 5|3 pages
Clinical Quality Improvement or Administrative Oversight: Clinical Decision Support Systems
chapter Chapter 10|3 pages
Disruptive Workflow Disrupts the Rollout: Electronic Medication Reconciliation
chapter Chapter 11|4 pages
Anatomy of a Preventable Mistake: Unrecognized Workflow Change in Medication Management
chapter Chapter 12|3 pages
Failure to Plan, Failure to Rollout: Bar Code Medication Verification Failure
chapter Chapter 17|3 pages
Device Selection: No Other Phase Is More Important: Mobile Nursing Devices
section Section II|36 pages
Ambulatory Care Focus
section Section III|20 pages
Community Focus
section Section IV|42 pages
Points of View