ABSTRACT

Airline Operations and Management: A Management Textbook presents a survey of the airline industry, with a strong managerial perspective. It integrates and applies the fundamentals of several management disciplines, particularly operations, marketing, economics and finance, to develop a comprehensive overview. It also provides readers with a solid historical background, and offers a global perspective of the industry, with examples drawn from airlines around the world.

Updates for the second edition include:

  • Fresh data and examples
  • A range of international case studies exploring real-life applications
  • New or increased coverage of key topics such as the COVID-19 pandemic, state aid, and new business models
  • New chapters on fleet management and labor relations and HRM
  • Lecture slides for instructors

This textbook is for advanced undergraduate and graduate students of airline management, but it should also be useful to entry and junior-level airline managers and professionals seeking to expand their knowledge of the industry beyond their functional area.

chapter 1|38 pages

Historical Perspective

chapter 2|28 pages

Supply and Demand for Air Transportation

chapter 3|29 pages

Route Structure

chapter 4|38 pages

Product Offering

chapter 5|40 pages

Flight Schedule Development and Control

chapter 6|33 pages

Labor Relations

chapter 7|32 pages

Economics and Finance

chapter 8|18 pages

Fleet Selection and Acquisition

chapter 9|36 pages

Pricing and Revenue Management

chapter 10|41 pages

Distribution

chapter 11|24 pages

International Air Transportation, Policy

chapter 12|9 pages

Looking Ahead