ABSTRACT

Global business has been affected by several unprecedented and significant problems and threats in the recent past. This book offers comprehensive strategies for managing crises and disruptions to reinvigorate productivity and performance.

It discusses themes and issues like crisis management; consumer behaviour during crisis; emerging business models and trends in global business; and risks, impacts and mitigation strategies. The book provides an overview of business processes highlighting the unique challenges that the COVID-19 pandemic and other recent developments have wrought on businesses including disruptions in supply chains, health and safety risks for employees and economic and logistical vulnerabilities, among others. Including case studies from various sectors and industries, the chapters in this book provide solutions and interventions like adopting technological improvements and innovative labour practices for organisations to deal effectively with uncertainty and adapt sustainable and effective models for growth and performance for their businesses.

Lucid and topical, this book will be useful for scholars and researchers of business management, crisis management, finance and economics, as well as for business and corporate professionals.

part I|85 pages

Global business and crisis management

chapter Chapter 1|13 pages

COVID-19 and people management

A review of challenges and strategies

chapter Chapter 2|6 pages

Organizational culture is the key

Building business resilience

chapter Chapter 6|21 pages

Taking UN SDG goals on board

Lessons from the top global companies

part II|119 pages

Global business and industrial sectors during crisis

chapter Chapter 7|18 pages

Resilience and recovery of Indian start-ups

Preparing for a new normal

chapter Chapter 8|14 pages

Weathering the storm

From traditional resilience to inclusive recovery

chapter Chapter 12|18 pages

Social resources and resilient workforce

A qualitative exploration of psycho-social factors in resilient health system

part III|30 pages

Case studies

chapter Chapter 15|17 pages

Case

Crisis dead – long live the crisis! Apple inc.: managing the post-pandemic and cargo thefts crises

chapter Chapter 16|11 pages

A case study on managing food and grocery supply during COVID-19 crisis

Role of online aggregators in India