ABSTRACT

Challenging traditional ways of thinking, leading, and managing based on cutting-edge research and real-world examples, this book provides an insightful and accessible perspective for leaders and managers in the 21st century who seek to become more effective in an increasingly uncertain and complex world which limits their ability to get results.

Just how significant this is has become all too evident in the Covid-19 pandemic. Many books have been written to address these leadership and management challenges, but they are based on the premise that there are ways to simplify, organise, and control what is going on in the workplace. In our complex world this is not possible, and there are no magic tools and techniques that will ensure success. This book explains why and offers an alternative approach, incorporating social theory and the sciences of uncertainty, written in plain English by a leader with over 40 years of experience in the private, not-for-profit, and federal government sectors. Each chapter focuses on a single key concept and is introduced by a story illustrating how these key ideas can be applied in the workplace and includes practical suggestions for leaders and managers at all levels and across sectors to incorporate these perspectives into their day-to-day work practice, making it easy for readers to use the book as a reference guide.

All who manage in complex times and uncertain environments will appreciate this accessible and actionable book that will inspire a radical rethink of current management orthodoxy and help them to become more effective.

chapter |5 pages

Introduction

part 1|37 pages

Managing in a Complex World

chapter Chapter 1|17 pages

Why Is Our World So f&*$#@%! Difficult?

chapter Chapter 2|18 pages

Taking a Social Perspective on Management

part 2|79 pages

Key Implications of Complexity Management

chapter Chapter 3|19 pages

We Need To Be Both Emotionally Involved and Detached

chapter Chapter 4|20 pages

Interdependence Changes Everything

chapter Chapter 5|17 pages

Trust and Consequences

chapter Chapter 6|21 pages

Habitus

The Way We Do Things Around Here

part 3|46 pages

Into the Weeds With Metrics and Meetings

chapter Chapter 7|22 pages

Why Metrics Are Not Always Your Friend

chapter Chapter 8|22 pages

Meetings, Meetings, Bloody Meetings

part 4|22 pages

Reflections and a Challenge

chapter Chapter 9|20 pages

So, What Now?