ABSTRACT

Using the concept of “civility” as the major theme, this fully updated second edition offers a unique and alternative way to teach and learn about communication.

The book brings together discrete areas that explore the fundamentals of communication and intrapersonal communication, interpersonal communication, small group communication, and public speaking. Every chapter includes theories, concepts, and examples that allow students to use civil and ethical communication skills in their personal relationships, in collaboration with colleagues, and in giving public speeches and professional presentations. This new edition highlights advances in and concepts related to mediated and technology-based communication, such as chatbots, technostress, and dating apps, and shows how students can engage in civil face-to-face and mediated interaction. Additionally, each chapter includes a real-world incident that students are asked to analyze in terms of specific chapter information and skills related to civility.

Communication in a Civil Society is an ideal textbook for Introduction to Communication, Interpersonal Communication, and Public Speaking courses.

Materials for instructors including PowerPoint slides, a test bank, and an instructor’s manual, are available at www.routledge.com/9781032513263.

chapter Chapter 1|35 pages

A First Look at Civil Communication

chapter Chapter 2|34 pages

Perceiving the Self and Others

chapter Chapter 3|30 pages

Civil Verbal Communication

chapter Chapter 4|34 pages

Civil Nonverbal Communication

chapter Chapter 5|33 pages

Civil Listening and Responding with Confirmation

chapter Chapter 6|34 pages

Interpersonal Relationships and Civil Communication

chapter Chapter 8|33 pages

Civil Communication in Conflicts

chapter Chapter 9|28 pages

Civil Communication in Groups

chapter Chapter 10|37 pages

Group Processes and Civil Communication

chapter Chapter 11|18 pages

Engaging Audiences with Civility When Speaking Publicly

chapter Chapter 12|20 pages

Organizing Public Speeches That Reflect Civility

chapter Chapter 13|24 pages

Civil Delivery in Public Speaking

chapter Chapter 14|21 pages

Giving Civil Informative and Special Occasion Speeches

chapter Chapter 15|25 pages

Giving Persuasive Speeches with Civility