ABSTRACT

As Information Technology continues to evolve as a key strategic enabler, many establishments feel the need to think more holistically about how IT can support corporate sustainability efforts.

This book aims to recognize these efforts and best practices in numerous business settings. Sustainability is expensive, and requires collaboration between many different areas of the business. The solution to the growing burden of carbon emission lies within the technology innovation as continued advancements in processes make businesses lean and smart.

The multidisciplinary approach the book uses will be appreciated by students, academics and researchers in Information Technology, Management, Corporate, and Sustainability Champions.

Print edition not for sale in South Asia (India, Sri Lanka, Nepal, Bangladesh, Pakistan and Bhutan)

chapter 3|8 pages

Software Reliability Metrics

chapter 5|7 pages

Emerging Trends in Cyber Crimes

chapter 16|14 pages

SERVQUAL in Banking Industry