ABSTRACT

In a rapidly changing world, businesses must create a high-performing, metrics-driven workplace environment characterized by respect, inclusion, teamwork, innovation, and overall harmony—and it must be manageable and sustainable.

This book shows that returning to managerial basics will provide the way forward, as exemplified by legendary UCLA basketball coach John Wooden, the model for a new people management pathway: the SCORE paradigm.

Generally considered the greatest coach in history, John Wooden’s recipe for team success was unique, culture-based, and ahead of its time. Building upon Wooden’s 21 coaching principles and his own 35 years of experience as a human resources leader, Bill Kane has created the SCORE framework to guide people managers in creating and nurturing effective teams and steering their organizations through times of change:

  • Staffing: Attracting and selecting talent
  • Cultivating culture: Defining how people should interact
  • Organizing and planning: The need for direction and focus
  • Reinforcing desirable behavior: Managing performance
  • Engaging your team: A leader’s role and responsibility

Enlivened with stories from the careers of Coach Wooden, Andy Hill (a three-time national champion under Coach), and the author, the book clearly explains why each coaching principle works in practice and provides examples of success, as well as pitfalls to avoid. Readers will learn how to get the right people on their team, create meaningful participative and inclusive management practices, build a winning organizational culture, and achieve heightened results.

New and experienced people managers and leaders in corporate settings, as well as business and organizational psychology students, will appreciate this timeless reference tool, a roadmap to help people managers—as their own “work-in-progress”—develop strategies for success based upon a proven and simple model.

chapter |4 pages

Introduction and context

chapter |3 pages

Background

chapter |4 pages

About this book

part |246 pages

The coaching principles

chapter |59 pages

Staffing

Attracting and selecting talent

chapter Principle 1|16 pages

The team with the best players almost always wins

chapter Principle 2|11 pages

Surround yourself with strong, opinionated people

chapter Principle 3|17 pages

Balance is everything

chapter Principle 4|13 pages

Teamwork is not a preference; it is a necessity

chapter |50 pages

Cultivating culture

Defining how people should interact

chapter Principle 6|6 pages

Make your “yes” mean yes

chapter Principle 7|8 pages

Be quick, but don't hurry

chapter Principle 8|10 pages

The team with the most mistakes … Wins!

chapter Principle 9|11 pages

Rules are made to be followed, not broken

chapter |55 pages

Organizing and planning

The need for direction and focus

chapter Principle 10|13 pages

Keep it simple

chapter Principle 11|12 pages

Concentrate on your team, not the opposition

chapter Principle 12|11 pages

Adjust to your players

Don't expect them to adjust to you

chapter Principle 13|9 pages

Failing to prepare is preparing to fail

chapter Principle 14|8 pages

Practice doesn't make perfect

Only perfect practice makes perfect

chapter |33 pages

Reinforcing desirable behavior

Managing performance

chapter Principle 15|15 pages

Focus on effort, not winning

chapter Principle 16|8 pages

Seek consistency

Avoid peaks and valleys

chapter |44 pages

Engaging your team

A leader's role and responsibility

chapter Principle 18|17 pages

A good leader is first, and foremost, a teacher

chapter Principle 19|6 pages

A great leader cannot worry about being liked

chapter Principle 21|9 pages

Game time is when the coach's job is almost over